Is there anything I should not place on my Shelving System?

We recommend not resting any items that generate heat (candles, kitchen appliances, etc.) on your Shelving System as the heat can cause long-term damage to the powder coating.

The wood supports are CARB II and TSCA Title VI Certified &#x2013; the highest government standards for formaldehyde off-gassing.

Does the Shelving wood off-gas any VOCs?

Does the Shelving System require any tools for assembly?

Yes, you will need to use a 4mm (5/32&#x201D;) hex tool that is included with your new Shelving Unit.For installing the wall anchor kit included with Tall Shelving Units, you will need additional tools &#x2014; be sure to grab a power drill, a Phillips head screwdriver, and/or a hammer.See our Assembly Instructions for full details:Tall Shelf Assembly InstructionsShort Shelf Assembly InstructionsWardrobe Shelf Assembly InstructionsDisplay Shelf Assembly InstructionsCabinet Assembly Instructions

Does the Shelving System need to be attached to a wall?

We highly recommend placing the Shelving System against a wall and securing the Tall Shelving Units with the wall anchor kit provided to help prevent serious injuries from furniture tip-overs. The risk of serious injury due to furniture tip-over is reduced with the Short Shelving Unit because it is under 35 inches, but the risk is not eliminated. We also recommend placing the Short Shelving Unit against the wall and encourage you to be mindful of placing these units in a safe area for all members of your home.To further reduce the risk of furniture tip-overs:Place heaviest items on the lowest shelves.Do not set TVs or other heavy objects on the top of the Shelving System.Never allow children to climb or hang on the Shelving System.All Tall Shelving and Expansion Units come with a wall anchor kit. Remember, this is especially important in homes with young children or pets. You can find instructions for installing the wall anchor system in the instruction manual.The wall anchor kit is in compliance with ASTM F3096-14, the standard performance specification for tip-over restraints. Note that the use of tip-over restraints may only reduce, but not eliminate, the risk of tip-over.

In Tall Shelving Units, each middle shelf (not the fixed, top or bottom shelves) has three height options, allowing you to easily adjust it up and down in order to fit your most prized possessions perfectly. In Short Shelving Units, the top and middle shelves (but not the fixed bottom shelf) has three height options, allowing you to easily adjust it up and down.Resting at their center heights, each shelf is 11 5/8&quot; from one another and you have the option to raise or lower them 1 1/4&quot;, based on your needs.You can also remove middle shelves as desired to create even more vertical spacing between shelves. The bottom and top shelves in any Shelving Unit must remain installed at all times to maintain structural integrity.

Are the individual shelves adjustable?

How do I expand my existing Floyd Shelving System?

The Shelving System has nearly endless modularity options! It&#x2019;s truly a chance for you to express your own style and find an option that fits perfectly within your space. Expansion Units are available to grow your Shelving System with additional units on either side.Each Expansion Unit shares the center wood supports of the Shelving Unit next to it. For example, when attaching a Tall Expansion Unit to an existing Tall Shelving Unit, you will receive one package containing the shelves, and one package containing two new wood supports (rather than four). Attach the new Expansion Unit next to your original Shelving Unit, using the existing original wood supports to anchor both.Any Tall Expansion Unit (Tall, Wardrobe, Display and Tall with Cabinet) as well as the Short and Short with Cabinet Expansion Units can be added to any existing Tall Shelving Unit.Only Short Expansion Units can be added to an existing Short Shelving Unit.If you have a Short Shelving Unit and would like to add a Tall Shelving Unit, you will need to purchase the complete Tall Shelving Unit (rather than a Tall Expansion Unit), because you will need four tall wood supports (the Short Shelving Unit would then be added to the Tall, and you would have two extra short wood supports). You cannot attach a Tall Expansion Unit to a Short Shelving Unit.If you have any questions about Expansion compatibility, please review the information above or reach out to our Customer Experience team here.

How many record albums will fit on my Shelving Unit?

Our recommended weight capacity is 65 lb. per shelf. To stay under this weight limit it works out to about 100 LPs including album covers per shelf. The height of a record is only able to fit if you assemble your individual shelves at their highest possible configuration. Doing this means that on a Tall Shelving Unit, only up to 3 shelves will be able to fit records and for the Short Shelving Unit, only 1 shelf may hold records.

Does the Media Console work with other Floyd Shelving Units?

Absolutely! The Media Console can be used on its own or assembled in an infinite number of combinations amongst other Shelving Units to make your perfect Shelving System.If you would like to add a Media Console Expansion Unit onto Shelving Units purchased before October 12th, 2020, we may need to send you replacement wood supports, depending on how you plan to assemble your Shelving System. These replacement supports will be free once you add the Media Console Expansion Unit to your cart!Please contact our Customer Experience team&#xA0;here if you believe you purchased your original Shelving Units before October 12th, 2020. &#xA0;They will follow-up within 3 business days and will be happy to help you create the perfect Shelving System for your space.

Floyd 

The Shelving System

Our Products

Where does the name Floyd come from?

Where are Floyd's products manufactured?

Can you do custom orders?

Do you have any discount or promo codes?

Do you offer pickups at the Floyd Shop or office?

Can I use Floyd products outdoors or outside?

Who can I contact about accessibility issues I encounter on this site?

Where can I find out more about job openings or careers at Floyd?

My organization is tax-exempt. Can my purchase be processed tax free?

What if I get disconnected from chat?

How fast can I expect a response from support?

What if an item I want is out of stock?

How can I view pricing and sizes?

Do you have a brick-and-mortar storefront?

Where can I find assembly instructions if I lost them?

Do you sell replacement parts?

About Floyd

Once I place an order, can I cancel or change any details?

Do you offer financing options? What is Klarna?

What if one of my items gets delayed?

My card was declined. What should I do?

I tried placing my order but received an error. Did my order go through?

How will my order ship?

How much does shipping cost?

What is the shipping and delivery timeline?

How do I schedule my freight delivery?

Are there any specifics I should know about my Scheduled Freight Partner delivery?

Can you expedite shipping?

Can I ship to a PO Box?

Do you ship to Hawaii, Alaska, Puerto Rico, or Internationally?

Do you ship to FPO or APO addresses?

What is your Return Policy?

Do you accept order changes and cancellations?

What is Mulberry Extended Warranty?

What are the steps for initiating a return?

What if I need to return my Mattress?

What if I need to return my bedding?

I received a damaged or defective item in shipment. What should I do?

Tracking shows my package was delivered but I cannot find it! What should I do?

Do you accept exchanges?

How do I track my package?

My order still doesn't have tracking or I didn't receive a tracking email.

Can you give me an exact date for when my order will ship?

What is Floyd's Warranty?

Orders & Returns

Do you sell Floyd wholesale?

Do you have trade discounts?

Are you able to accommodate bulk orders?

Trade

Are all Sectionals and Sofas made to order, or do you have any ready-to-ship in stock?

Can I order swatches or samples?

How can I be sure the color I want is true-to-life?

Details & Questions - The Form Sectional

Care & Cleaning - The Form Sectional

January 2023 Form Sectional Update

Does the Ottoman attach to the Sectional?

Form Sectional

Details & Questions - The Sink Down Sectional

Care & Cleaning - The Sink Down Sectional

Sink Down Sectional

How are the Bed Panels Finished?

Are variations in the wood grain and color of my panels normal?

Can I exchange my current panels for another finish?

How are the Bed panels constructed?

Can I alter my panels, either by refinishing or cutting them?

Do the panels off-gas VOCs or chemicals?

I have a Full mattress — can I use it with the Bed Frame?

Does the King Bed Frame work with a California King mattress?

Can I change the size of my Bed Frame, and if so, how do I do that?

Will my mattress slide around?

Can my mattress breathe on the Bed Frame?

Can I increase the height of the Bed Frame?

Can the Bed Frame withstand a lot of ... activity?

How do I use the ratchet straps?

My ratchet strap is too long. What do I do?

How do I release the ratchet strap?

Can I purchase just the bed panels from Floyd?

The Bed Frame

What is the Bed Frame in Color made of? Are the materials sustainable?

How durable is the Bed Frame in Color?

Is the laminate bed panel in color slippery — will my mattress slide around?

Where is the Bed Frame in Color made?

The Bed Frame in Color

What is the Bedside Table made of?

Will my Bedside Table match my Bed Frame?

How many Bedside Tables can I attach to my Floyd Bed Frame?

How much weight can the Bedside Table support?

What kind of outlet will I need to plug my Bedside Table into? Can I customize the power cord?

The Bedside Table Add-On

Can the Headboard be used with any size of the Bed Frame?

Is the Headboard angled?

Is the Headboard made from the same material as the Bed panels?

Can I alter my Headboard panel, either by refinishing or cutting it?

Can I make my own Headboard?

The Headboard Add-On

What does the Underbed Storage consist of?

How does the Underbed Storage work?

What is the weight limit for the Underbed Storage?

How far out does the Underbed Storage drawer extend?

What type of fabric is used for the Underbed Storage?

Is the Underbed Storage canvas washable?

How many Underbed Storage kits can I use per Floyd Bed?

Does the Underbed Storage work with other beds?

Underbed Storage Add On

What is the Bed Framework?

Can I source my own panels?

If I source my own panels, how can I get them treated? Why should I treat the wood?

What is the measurement of the Framework "tab"?

The Framework

Can the Dresser units be arranged in any order?

Can I start with a Two Unit Dresser and one day expand to a Three Unit Dresser?

Am I able to buy different color drawers like you show on your website?

The Dresser System

What materials are used for the Acton Slat Bench?

Will the Acton Slat Bench match my other Floyd products in Oak or Walnut?

The Acton Bench

How is the Modular Table constructed?

Does the Modular Table connect to the Sectional?

How do I clean the Modular Table?

Is there anything I shouldn’t put on the Modular Table?

What is the weight limit of the Modular Table?

The Modular Table

How is the Outdoor collection constructed?

What kind of weather can this collection stand up to?

Are the Outdoor Chairs stackable?

Can I use an umbrella with the Outdoor Table?

How do I keep the Outdoor collection clean?

The Outdoor Collection

What materials is the Sofa made from?

How many people can sit on the Sofa? How much weight can it hold?

Do I need any tools for assembly or disassembly of my Sofa?

Should I be worried about any off-gassing? Does the fabric contain any flame retardants or chemicals?

The Sofa cushions aren’t attached — will they slide out from under me?

How do I clean the Sofa fabric?

Can I remove the covers and machine wash them?

I have a pet — do the Sofa cushions hold onto smells?

Will the Sofa cushion fabric fade in direct light?

Can I flip the seat cushions over?

The Sofa

Is The Squishy Chair machine washable?

My Squishy doesn't look as full as the pictures on your website. Help!

Can I purchase a different color Squishy cover?

The Squish Chair

How large of a TV can the Media Console hold?

What is the weight limit of the Media Console?

What’s the difference between placing my TV on the Media Console rather than two Short Shelving Units?

The the Media Console hide power cords?

What limitations of the Media Console should I be aware of?

The Media Console

Can I install my Cabinet anywhere on my Shelving Unit? Can I install more than one Cabinet on the same Floyd Shelving Unit?

Can my Cabinet be added onto a previously-purchased Shelving Unit?

Is there a way to run cables through the back of the Cabinet so I can hide some electronics inside?

How are the Cabinet doors finished?

Is there anything I should not place inside my Cabinet?

How much weight can the Cabinet hold?

Can the Cabinet be installed on a Wardrobe Shelving Unit or Display Shelving Unit?

The Cabinet Add-On

How do I clean the Table?

Is there anything I shouldn't put on the Table?

Can I paint or stain my Table?

Does the Table off-gas any VOCs?

Is the Table surface available for purchase on its own?

Can I source my own surface for the Table?

The Table

I currently own a Floyd Table — Can I use that surface with the Standing Desk base?

How much weight does the Standing Desk support?

Does the Standing Desk have wheels?

How do I operate the OLED touch programmable handset that comes with my Standing Desk?

What should I do if I encounter an issue with the mechanical operation of my Standing Desk?

The Standing Desk

Is there anything I shouldn't put on the Coffee Table?

Can I paint or stain my Coffee Table?

How do I clean the Coffee Table?

Is the Coffee Table surface available for purchase on its own?

I want to source my own surface for a coffee table — do you still have that option?

The Coffee Table

How should I use the Side Table?

Is there anything I shouldn't put on the Side Table?

Why are there price differences between the different Side Table surface materials?

How do I clean the Side Table?

Does the Side Table off-gas any VOCs?

The Side Table