Does the Mattress sleep hot or cold? Is it super soft or very firm?

The Mattress has a Tencel top layer that is highly breathable for temperature regulation, and bonus, it&#x2019;s resistant to bacteria! It also has a Copper Graphite Cool Flow&#x2122; foam layer infused with copper and graphite to help dissipate heat. The combo of these two makes for a well regulated sleeping temperature. The inner springs sleep up to 28% cooler than foam, and are proven to be 26% more durable than foam encasements.We polled customers before introducing the Mattress and asked what they would like to see. The resounding response was that they wanted support. So the Mattress provides a little bit of both support and softness, leaning more on the supportive side. User testing rated the Mattress as a 7 on a 1-10 scale of soft to firm. If you try Floyd and prefer a little extra softness, our customers have reported that adding a topper was successful in providing extra plush to their sleep. That being said, if you are not sure, you can try the Mattress with confidence, knowing we have a 30-day, environmentally-friendly trial and return policy.

It sure will! While the Floyd Mattress is best suited for platform beds (i.e. the Floyd Bed Frame), it will work with any slatted bed. If using a more traditional bed frame that requires a boxspring, you can place the Floyd Mattress directly on the boxspring.Floyd offers 5 sizes of mattress &#x2014; Twin, Twin XL, Full, Queen and King.And just because we offer both a Bed Frame and Mattress, it doesn&#x2019;t mean you have to bundle with us. You can purchase a Floyd Mattress to go with your West Elm bed or an Avocado mattress to go with your Floyd Bed Frame &#x2014; we just want you to have as much information as possible to purchase confidently

Will the Mattress work with any bed?

What is the weight capacity of the Mattress?

Thanks to high-quality materials and construction, the Mattress can comfortably support individual sleepers up to 350 pounds with no discernible loss of comfort or support.

We have partnered with a wonderful manufacturer right here in the United States.

Where is the Mattress made?

Will my Floyd Bed Frame + Mattress be delivered together?

When you purchase your Floyd Bed Frame and Mattress at the same time, yes, they will be delivered together by our Scheduled Freight Partner! If you purchase both items separately though, they unfortunately will not be delivered together &#x2014; the Mattress will arrive via FedEX and the Bed Frame via our Scheduled Freight Partner.

We wanted to design a mattress that you didn&#x2019;t just want to take a nap on. We wanted to bring you a mattress that you could spend all of your cave days and cozy nights on. A &#x201C;call in to work sick&#x201D; kind of comfortable. And we think we got it just right.When you lay on the Mattress, it has a gentle yet supportive reception, that cradles you like a thousand tiny hands, relieving your pressure points. The foam has enough give to allow you to sink in, and the springs provide the support to align your spine and make you feel weightless. Plus our signature copper graphite infused layer keeps a well-regulated temperature all night long.We conducted some customer interviews before launching the Mattress to see how best to communicate comfort to you. On a scale of 1-10, the average rating for firmness was a 7, which is a pretty sweet spot to be in. Some keywords customers used to describe the Mattress during testing were &quot;cool,&quot; &quot;supportive,&quot; &quot;squishy&quot; and &quot;comfortable.&quot;

How does the Mattress feel?

Can you sit on the side and not slide off?

The edges of the mattress have a higher gauge steel coil, providing a little extra support to keep you from rolling off of the Mattress mid-slumber.

Start by opening one end of the box. Place the open end of the box down, and then lift the box up.&#xA0;Place the compressed Mattress on your bed and remove the outer plastic. Be sure to recycle! (Check your local guidelines for recyclability). Then, unroll the Mattress.&#xA0;Cut the inner bag carefully to avoid cutting the Mattress&apos; upholstery. You will hear a rush of air as the Mattress expands. Completely remove the inner plastic bag.&#xA0;After one hour, the Mattress will be fully decompressed and ready to use!

How do I unbox the Mattress?

The Mattress cover is not waterproof or removable/washable, so for extra protection, we&#x2019;d recommend adding a waterproof mattress protector.

Do I need a cover on my Mattress?

No, the Mattress is constructed with distinct layers of foam and coils and has a specific top and bottom that helps support you when you sleep. You can, however, rotate the Mattress 180 degrees.

Can I flip the Mattress over?

The best way to keep the Mattress clean is to use a waterproof mattress protector. For general care and cleaning, we recommend washing your bedding weekly. We also recommend rotating your Mattress 180 degrees every six months or so (not flipping it &#x2013; the Mattress is constructed with distinct top &amp; bottom layers). This will help prolong the life of the Mattress. At the same intervals, we advise vacuuming your Mattress with an upholstery attachment (and your Bed, while you&#x2019;re at it!). The Mattress has a Tencel cover that is naturally hypoallergenic, but vacuuming it can help remove any dust that naturally accumulates over time.For any spills, first dab the area with a clean cloth to absorb as much of the spill as possible. If needed, you can spot clean spills and stains with cold water and a mild soap or detergent. Do not use bleach.

How should the Mattress be cleaned?

There is no boxspring required for a platform, or slatted bed frame. If you have a bed frame that requires a boxspring, the Mattress can go right on top.

Does the Mattress require a box spring?

What kind of foam is used in the Mattress?

The Floyd Mattress uses 3 different densities of CertiPUR-US&#xAE;&#xA0;certified foams, making sure you have plush support and proper alignment, however you like to snooze. Learn more about CertiPUR-US&#xAE;&#xA0;here.

Is there any off-gassing from the foam in the Mattress?

Due to our CertiPUR-US&#xAE; foams, there are very low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million).When you open your new Mattress, you may notice a light scent at first. Please know that this is due to the contents being under pressure, and will dissipate within a few days as the Mattress acclimates to its new environment.

Rest assured, we considered allergies when choosing the materials for the Mattress, and we chose to go latex free.

Is there any latex in the Mattress?

Do you offer a trial period for the Mattress?

In the spirit of designing things to be kept, if you&#x2019;re not satisfied with the Mattress, we ask our customers to take steps to ensure it isn&#x2019;t tossed into a landfill. We know that roughly 20 million mattresses are thrown away each year in the US alone, and even recycling has its limitations, so we invite you to be thoughtful about where your unused Mattress will go.If you&#x2019;d like to return the Mattress, you have 30 days from receiving your order to initiate a return. Once initiated, you&#x2019;ll have an additional 30 days to&#xA0;donate the Mattress, and receive a full refund with proof of donation. If you&#x2019;d prefer for us to remove the Mattress, we&#x2019;ll come to your house, and take it away for a $100 recycling fee

New laws in California,&#xA0;Connecticut&#xA0;and&#xA0;Rhode Island&#xA0;now require retailers to collect a small fee at checkout for each mattress sold. The fees are then transferred to the state to fund their recycling efforts. The collection of fees is mandated by these new laws. Even if you aren&apos;t getting rid of a mattress now, you will eventually and the collection of fees now help to cover those costs down the road. The Mattress Recycling Council (MRC), a non-profit organization established by the mattress industry, created and manages the program. The MRC utilizes a network of organizations to effectively pick up, transport and recycle old mattresses within the new government regulations. To learn more about the initiative, visit&#xA0;mattressrecyclingcouncil.org.

What is the Mattress Recycling Fee?

To make room for your new Floyd Mattress, we recommend donating your mattress to a local charity in need, if possible. If you live in Connecticut, Rhode Island or California, you can have your mattress recycled for free.

What should I do with my old mattress?

Floyd 

Mattress

Our Products

Where does the name Floyd come from?

Where are Floyd's products manufactured?

Can you do custom orders?

Do you have any discount or promo codes?

Do you offer pickups at the Floyd Shop or office?

Can I use Floyd products outdoors or outside?

Who can I contact about accessibility issues I encounter on this site?

Where can I find out more about job openings or careers at Floyd?

My organization is tax-exempt. Can my purchase be processed tax free?

What if I get disconnected from chat?

How fast can I expect a response from support?

What if an item I want is out of stock?

How can I view pricing and sizes?

Do you have a brick-and-mortar storefront?

Where can I find assembly instructions if I lost them?

Do you sell replacement parts?

About Floyd

Once I place an order, can I cancel or change any details?

Do you offer financing options? What is Klarna?

What if one of my items gets delayed?

My card was declined. What should I do?

I tried placing my order but received an error. Did my order go through?

How will my order ship?

How much does shipping cost?

What is the shipping and delivery timeline?

How do I schedule my freight delivery?

Are there any specifics I should know about my Scheduled Freight Partner delivery?

Can you expedite shipping?

Can I ship to a PO Box?

Do you ship to Hawaii, Alaska, Puerto Rico, or Internationally?

Do you ship to FPO or APO addresses?

What is your Return Policy?

Do you accept order changes and cancellations?

What is Mulberry Extended Warranty?

What are the steps for initiating a return?

What if I need to return my Mattress?

What if I need to return my bedding?

I received a damaged or defective item in shipment. What should I do?

Tracking shows my package was delivered but I cannot find it! What should I do?

Do you accept exchanges?

How do I track my package?

My order still doesn't have tracking or I didn't receive a tracking email.

Can you give me an exact date for when my order will ship?

What is Floyd's Warranty?

Orders & Returns

Do you sell Floyd wholesale?

Do you have trade discounts?

Are you able to accommodate bulk orders?

Trade

Are all Sectionals and Sofas made to order, or do you have any ready-to-ship in stock?

Can I order swatches or samples?

How can I be sure the color I want is true-to-life?

Details & Questions - The Form Sectional

Care & Cleaning - The Form Sectional

January 2023 Form Sectional Update

Does the Ottoman attach to the Sectional?

Form Sectional

Details & Questions - The Sink Down Sectional

Care & Cleaning - The Sink Down Sectional

Sink Down Sectional

How are the Bed Panels Finished?

Are variations in the wood grain and color of my panels normal?

Can I exchange my current panels for another finish?

How are the Bed panels constructed?

Can I alter my panels, either by refinishing or cutting them?

Do the panels off-gas VOCs or chemicals?

I have a Full mattress — can I use it with the Bed Frame?

Does the King Bed Frame work with a California King mattress?

Can I change the size of my Bed Frame, and if so, how do I do that?

Will my mattress slide around?

Can my mattress breathe on the Bed Frame?

Can I increase the height of the Bed Frame?

Can the Bed Frame withstand a lot of ... activity?

How do I use the ratchet straps?

My ratchet strap is too long. What do I do?

How do I release the ratchet strap?

Can I purchase just the bed panels from Floyd?

The Bed Frame

What is the Bed Frame in Color made of? Are the materials sustainable?

How durable is the Bed Frame in Color?

Is the laminate bed panel in color slippery — will my mattress slide around?

Where is the Bed Frame in Color made?

The Bed Frame in Color

What is the Bedside Table made of?

Will my Bedside Table match my Bed Frame?

How many Bedside Tables can I attach to my Floyd Bed Frame?

How much weight can the Bedside Table support?

What kind of outlet will I need to plug my Bedside Table into? Can I customize the power cord?

The Bedside Table Add-On

Can the Headboard be used with any size of the Bed Frame?

Is the Headboard angled?

Is the Headboard made from the same material as the Bed panels?

Can I alter my Headboard panel, either by refinishing or cutting it?

Can I make my own Headboard?

The Headboard Add-On

What does the Underbed Storage consist of?

How does the Underbed Storage work?

What is the weight limit for the Underbed Storage?

How far out does the Underbed Storage drawer extend?

What type of fabric is used for the Underbed Storage?

Is the Underbed Storage canvas washable?

How many Underbed Storage kits can I use per Floyd Bed?

Does the Underbed Storage work with other beds?

Underbed Storage Add On

What is the Bed Framework?

Can I source my own panels?

If I source my own panels, how can I get them treated? Why should I treat the wood?

What is the measurement of the Framework "tab"?

The Framework

Can the Dresser units be arranged in any order?

Can I start with a Two Unit Dresser and one day expand to a Three Unit Dresser?

Am I able to buy different color drawers like you show on your website?

The Dresser System

What materials are used for the Acton Slat Bench?

Will the Acton Slat Bench match my other Floyd products in Oak or Walnut?

The Acton Bench

How is the Modular Table constructed?

Does the Modular Table connect to the Sectional?

How do I clean the Modular Table?

Is there anything I shouldn’t put on the Modular Table?

What is the weight limit of the Modular Table?

The Modular Table

How is the Outdoor collection constructed?

What kind of weather can this collection stand up to?

Are the Outdoor Chairs stackable?

Can I use an umbrella with the Outdoor Table?

How do I keep the Outdoor collection clean?

The Outdoor Collection

What materials is the Sofa made from?

How many people can sit on the Sofa? How much weight can it hold?

Do I need any tools for assembly or disassembly of my Sofa?

Should I be worried about any off-gassing? Does the fabric contain any flame retardants or chemicals?

The Sofa cushions aren’t attached — will they slide out from under me?

How do I clean the Sofa fabric?

Can I remove the covers and machine wash them?

I have a pet — do the Sofa cushions hold onto smells?

Will the Sofa cushion fabric fade in direct light?

Can I flip the seat cushions over?

The Sofa

Is The Squishy Chair machine washable?

My Squishy doesn't look as full as the pictures on your website. Help!

Can I purchase a different color Squishy cover?

The Squish Chair

Is there anything I should not place on my Shelving System?

Does the Shelving wood off-gas any VOCs?

Does the Shelving System require any tools for assembly?

Does the Shelving System need to be attached to a wall?

Are the individual shelves adjustable?

How do I expand my existing Floyd Shelving System?

How many record albums will fit on my Shelving Unit?

Does the Media Console work with other Floyd Shelving Units?

The Shelving System

How large of a TV can the Media Console hold?

What is the weight limit of the Media Console?

What’s the difference between placing my TV on the Media Console rather than two Short Shelving Units?

The the Media Console hide power cords?

What limitations of the Media Console should I be aware of?

The Media Console

Can I install my Cabinet anywhere on my Shelving Unit? Can I install more than one Cabinet on the same Floyd Shelving Unit?

Can my Cabinet be added onto a previously-purchased Shelving Unit?

Is there a way to run cables through the back of the Cabinet so I can hide some electronics inside?

How are the Cabinet doors finished?

The Cabinet Add-On