My card was declined. What should I do?Updated a year ago

Due to the nature of online transactions, the details we can see are very generic. Unfortunately, it could be a variety of factors. We recommend calling your card issuer to resolve this.

 Most likely, there is a hold placed on your account as part of their fraud prevention service. If you used a debit card, make sure there are sufficient funds in your account before proceeding. 

Make sure the correct billing address associated with your card was entered. If it is different from your shipping address, there is a checkbox that you can uncheck during checkout to reveal an additional address field. 

Also, make sure all your card information was entered correctly. Did you get a new or replacement card recently? Even though the number remained the same, the expiration date and security code may have changed! Once you are ready to try again, be sure to clear your browser's cache.

Please note that once an order is placed, we cannot retroactively apply the charge to a different credit card. We also cannot refund funds to a different credit card other than the one used to make the purchase.